Last updated: 22 September 2026
This Privacy Policy explains how Form & Frond collects, uses, and shares personal information when you visit our store, place an order, contact us, or otherwise use our services.
Information we collect
We may collect contact details, billing and delivery information, order and payment details, account information, communications with us, device and browser information, IP address, cookie data, and information about how you use our store. Payments are processed by payment providers, and we do not receive full payment-card details.
How we use information
We use personal information to process and deliver orders, provide customer support, manage returns and refunds, prevent fraud, secure and improve our store, measure performance, meet legal obligations, and send marketing where permitted. You can unsubscribe from marketing emails using the link in the message.
How we share information
We may share information with Shopify and service providers that help us operate the store, including payment processors, delivery carriers, analytics providers, marketing providers, fraud-prevention services, and professional advisers. We may also disclose information when required by law, to protect legal rights, or in connection with a business transfer.
Cookies and similar technologies
We and our service providers use cookies and similar technologies to operate the store, remember preferences, understand usage, improve performance, prevent fraud, and support advertising where permitted. See our Cookies Policy and Your Privacy Choices page for more information.
International processing
Because we use service providers and serve customers in the United States, United Kingdom, Canada, Australia, and New Zealand, personal information may be processed in countries other than your own. Where required, appropriate safeguards are used for international transfers.
Data retention and security
We retain personal information for as long as reasonably necessary to provide services, meet legal and accounting requirements, resolve disputes, and enforce agreements. We use reasonable safeguards, but no online transmission or storage method is completely secure.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information, object to certain processing, withdraw consent, or appeal a privacy decision. You may also have the right to opt out of certain targeted advertising or sharing activities.
To make a privacy request, email support@formfrond.com. We may need to verify your identity before completing a request. You may also have the right to complain to your local privacy or data-protection authority.
Children
Our store is not directed to children, and we do not knowingly collect personal information from children contrary to applicable law.
Changes to this policy
We may update this policy to reflect changes to our practices, services, or legal obligations. The current version will be posted on this page.
Contact
For privacy questions or requests, email support@formfrond.com.